billing_required

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When this happens

• Past due — Stripe could not charge the payment method on file.
• Canceled — the subscription has been canceled.
• No active subscription — the trial expired and no plan was selected.

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Example response

{
  "detail": "Subscription is past due. Update the payment method to restore API access.",
  "code": "billing_required",
  "request_id": "5b3f6c7e-7d24-4d40-9b12-3a59c01c6e91",
  "doc_url": "https://docs.lasscyber.com/errors/billing_required"
}

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How to fix

1. Sign in at agnes.lasscyber.com/agnes-info/billing.
2. Click Manage billing to open the Stripe Customer Portal.
3. Update the payment method or pay the outstanding invoice.
4. Once Stripe marks the subscription active, API access resumes automatically (the next request after the webhook is processed).

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Sandbox keys are unaffected

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SDK behaviour

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Related

• billing_grace_period — same underlying state, but inside the grace window where requests are warned, not blocked.
• Billing